Dear Customer, Dear Partner,
A log database update is currently underway. We are gradually adding geolocation data to all logs. Given the volume of logs, processing will take up to 48 hours. We will provide a progress update in the coming hours. During this period, your logs are being correctly ingested and stored; only the geolocation data is incomplete. The process does not result in any data loss.
The Ubika Support Team
All logs have been succesffuly updated with geolocalisation data
The Ubika Support Team
Last updated: July 22, 2026 at 10:48 AM