Dear Customer, Dear Partner,
Following a production release on our filtering clusters this morning, we observed a temporary increase in latency between 10:30 AM and 11:30 AM. The situation was fully resolved by 11:30 AM, and our teams have confirmed that all services are now stable.
This was an isolated and exceptional event.
Thank you for your understanding.
The Ubika Support Team
Last updated: December 12, 2025 at 3:34 PM