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DDoS attack

July 3, 2025 at 8:20 AM

Runtime

Resolved after 24h 0m July 4, 2025 at 8:20 AM

Dear Customer, Dear Partner,

A DDoS attack is ongoing since Wednesday, 03/07/2025, starting at 8:20 AM CEST.

The service remains operational. Clients may encounter sporadic packet loss during TLS handshake. Browser usually recover well for such network errors at the cost of a small delay. API clients that do not retry on TCP error and monitoring probes may return errors.

We are currently investigating on a working workaround to this typology of attacks.

The Ubika Support Team


Attack ended. (08:20 — Jul 4)

New information have been collected and provided to OVHCloud to narrow down the root cause of the perturbations. Conclusions will be shared later after further analysis.

Last updated: July 4, 2025 at 8:48 AM