Dear Customer, Dear Partner,
A DDoS attack is ongoing since Wednesday, 02/07/2025, starting at 8:20 AM CEST.
The service remains operational. Clients may encounter sporadic packet loss during TLS handshake. Browser usually recover well for such network errors at the cost of a small delay. API clients that do not retry on TCP error and monitoring probes may return errors.
We are currently investigating on a working workaround to this typology of attacks.
The Ubika Support Team
Attack has reduced. We do not notice disruptions anymore. (11:30 — Jul 2)
Further tests have been performed and shared with our OVHCloud taskforce to exclude various root causes of the perturbations. Conclusions will be shared later after further analysis.
Last updated: July 3, 2025 at 9:45 AM